Please Read before checking out

• Payments are made using BLANK check out.  Shipment days are on Wednesday's and Friday's.  

• HAIR ORDERS TAKE 7-10 BUSINESS DAYS.

Weekends & Holidays NOT included. 

• ALL orders take 3 to 5 business days to be processed and packed (Estimated wait time after your order has been placed is one to two weeks).

Weekends and holidays are NOT included. 

All items are shipped via USPS items are shipped priority mail. we do NOT offer express or overnight shipment.

• Once orders are processed and you have received your tracking number via email PLEASE allow 24-48hrs for USPS to scan your package in. For updates on your package you will need to contact USPS. We are not responsible for any delays or appointments. 

• HWGB isn’t responsible for any lost, stolen, or damaged items.

• If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. 

• Please make sure your address is correct and updated!

EXAMPLE: If you live in an apt you WILL NEED to include your apt number to make sure your order is received.

• HWGB is NOT responsible for mistakes on addresses.

• If an order is placed on a national holiday or after 3 p.m. MST on Friday, Saturday, or Sunday, it will be shipped on our following shipment days. ALL orders take 3-5 business days to process, pack and ship.

RETURN POLICY

• No returns or exchanges. All HWGB sales are Final.

• Once an order is placed we do NOT cancel orders.

• Please make sure you are using the correct payment method for your order. This includes ALL orders!

• Double-check your purchase order to ensure all items are correct.

• We DO NOT accept hair packages back for returns, For sanitary reasons.

• All hair orders are FINAL sale on HWGB, unless worked out with store owner.

• ALL MAKEUP & ACCESSORIES ORDERS ARE FINAL SALE, NO REFUNDS